Frequently asked questions

No, on purpose. JustFed never touches the food. You feed your pet the way you always have, and JustFed makes sure everyone in the household knows it’s done. There’s no hopper to jam and no motor to break.

It rests between meals. At feeding time the round touch screen wakes with an animated alert showing your pet, what to give and any medication due, plus a chime. Feed your pet, tap the screen, and the feeding is logged and shared with the whole household. Then it counts down to the next meal.

The reminder escalates: the screen dims to save power and the chime repeats more often. If a feeding still hasn’t been logged after 3 hours, the household is told it was missed.

Yes. Hold FEED NOW on the device to log a feeding before the alert fires. You can also log feedings from the app.

The device is built on the ESP32-S3, with a 1.75-inch 466×466 AMOLED touch display, a speaker, microphone, vibration motor, a real-time clock and a 450 mAh battery. It measures 52 × 52 × 15.5 mm and weighs 39 g.

It has a 450 mAh rechargeable battery and charges over USB-C. Between feedings the screen sleeps so the battery goes a long way. The device warns you when the battery is low. When it’s plugged into USB power, it stays on as a live countdown clock.

We’re still measuring battery life on production hardware and won’t publish a number until it’s tested. It’s designed to sleep between feedings, and you’ll see a low-battery warning well before it runs out. If you’d rather not think about it, leave it plugged in and it becomes a live countdown clock.

Anywhere near where you feed. The magnetic back sticks to the fridge or any metal surface, it can sit on a counter or shelf, and there’s a lanyard hole if you want to hang it.

Setup takes a few minutes. Plug the device into your computer with its USB-C cable and the JustFed web app walks you through it, or connect over encrypted Bluetooth LE. You give it your Wi-Fi details, and it links to your JustFed account and your pets' schedules.

A 2.4 GHz Wi-Fi network, which almost every home router provides.

Feedings are saved on the device and sync to JustFed Cloud automatically once Wi-Fi is back, so nothing is lost. The built-in clock keeps the schedule running in the meantime.

Setup happens over a USB-C cable or encrypted Bluetooth, and each feeding is sent to JustFed Cloud as a signed, secure request. We never sell your data. See the Trust Center for details.

Yes. The device shows whichever pet is due and what to give them. You can add more devices to one account (one per bowl, room or pet) and everything stays in sync. Multiple pets and devices depend on your cloud plan.

Everyone you share the pet with. They get a text or app notification the moment the screen is tapped, including who fed the pet and when.

Yes. Medication doses show on the feeding alert in red, there’s a medications page on the device, and the app keeps a full history and your on-hand stock.

The JustFed touch-screen device is available November 15, 2026. Pricing will be announced at launch. Join the launch list and we’ll let you know the moment it’s available.

The free Basic plan covers cloud sync, schedules, feeding history and app access. Paid plans add things like multiple pets, SMS to family members, food and medication tracking, and multiple devices. See the pricing page for current plans.