Trust Center
Your pets' data, protected.
We built JustFed to be simple, and to handle your family's data with the care it deserves. Here's how we keep it secure, private, and yours.
Encryption in transit
TLS 1.2+
Uptime target
99.9%
Card data stored
None
Handled by Stripe
Security
- All data encrypted in transit with TLS 1.2+
- Data encrypted at rest in our cloud
- Token-based authentication (JWT)
- Multi-factor authentication (MFA) available
Device security
- Setup over a USB-C cable or encrypted Bluetooth LE
- Each feeding is sent to the cloud as a signed request
- Offline feedings are queued on the device and synced later
Privacy
- We never sell your personal data
- Pet and feeding data stays within your household
- Clear, GDPR- and CCPA-aligned privacy practices
- Granular control over who you share devices with
Reliability
- 99.9% uptime target for cloud services
- Continuous monitoring and alerting
- Redundant, managed cloud infrastructure
- Graceful handling of connectivity interruptions
Data Ownership & Export
- Your data belongs to you
- Request a copy of your data anytime
- Delete your account and data on demand
- No lock-in — leave whenever you choose
Access Control
- Least-privilege internal access
- Scoped sharing via expiring share codes
- Per-household pet and device permissions
- Audit-friendly feeding event attribution
Compliance Posture
- Privacy practices aligned with GDPR & CCPA
- PCI handled by Stripe — we never store card numbers
- Vendors bound by data-protection agreements
- Ongoing review of our security program
Responsible disclosure
Found a security issue?
We welcome reports from security researchers. If you believe you've found a vulnerability, email us and we'll work with you to investigate and resolve it quickly.
info@justfeddevice.com